Call Now: (123) 456-7890

Book Mon-Wed & save $15 with code: MonTueWed

Frequently Asked Questions (FAQ)

Home cleanings will range in price depending on the home’s size. Houses or apartments under 1,000 SQFT with only a basic cleaning service start around $149.80, while large homes or homes requiring more cleaning services could cost well over $300.

That being said, the size, location, and specific services being requested all play a part in finding the right price for the cleaning.

The easiest way to find the right price would be with Nooks & Crannies Cleaning Co ’s online booking tool. This tool will allow adding and subtracting rooms, SQFT, and needed services. This makes it easy to get a feel for how much cleaning will cost and things that can be done to save money. For example, there are discounts for removing bedrooms or bathrooms that may not need to be cleaned.

While this tool does a great job giving pricing, it can be easy to get overwhelmed playing with complex estimator tools like this. If that’s the case, always call or email us with any questions. We’ll be able to provide a more exact quote over the phone or help get the price down by removing rooms or looking for available coupons.

On that note, we do offer coupons from time to from. Typically during our slow season, June through August, or mid-week coupons for days like Wednesday when fewer people need cleanings. If you’re someone who doesn’t mind getting a cleaning on a Wednesday, let us know you’re flexible, and we’ll see if there are any discounts available.

.

Note: Select the most accurate SQFT size. If a home is 2,000 SQFT, selecting 1,999 SQFT and rounding down will make us grumpy, and we WILL call to adjust it back up!

The time needed for a home cleaning can vary based on many factors.

Factors that affect the time cleaning may take include:

  • The condition and size of the home: For example, has the home been cleaned in the last few months, or maybe it’s been years since it was professionally cleaned? If it hasn’t been professionally cleaned recently, has the home been kept up in between cleanings? All these things play into the amount of elbow grease and time required to clean and can add or subtract away from the total time needed.
  • Any extras requested with the cleaning:We offer additional services like deep cleaning, baseboards, inside the oven, and wet wiping of the blinds. All these services add additional time depending on what’s being requested.
  • Which team is assigned to the home cleaning: It’s no surprise our home cleaners are human; some cleaners clean faster than others. We use flat rate pricing on all our cleanings. This intentional practice allows our cleaning teams to take their time and focus on the cleaning done well without being rushed.
  • Is this a historic home: Over time, we’ve learned that historic homes on paper typically have fewer and cozier time-consuming areas like bathrooms? They tend to develop more character over the years, adding to the cleaning time.

All this to say, all homes are unique, and all cleaners work at different speeds. Spending more time in a home doesn’t always lead to better results. For this reason, we don’t charge by the hour for our services. The best results come from focusing on completing a list of cleaning tasks and completing them well.

That said, we expect a standard cleaning for most homes takes between 1-3 hours for a two-person team.

While we expect most homes to fall into this time frame, not all will, which should be expected.

NOTE: We’ve learned it’s impossible to guarantee an exact time since all homes are different and all cleaner(s) work at different speeds.

Of course! It’s no secret the more often we visit a home, the easier it is to clean the next time out.

That said, we give discounts to customers who can get on a recurring schedule. The more frequent we can come, the bigger the discount we can offer!

The discounts offered are as follows:

Weekly Bi-Weekly Monthly
15% Off 10% Off 5% Off

Many homes have rooms like an office, guest room, or bathroom that aren’t used frequently enough to warrant a cleaning. Alternatively, there are sometimes rooms we don’t want anyone visiting. We all know the anxiety of getting those documents on the home office desk shuffled in the wrong order. I promise it’s organized chaos!

In these cases where we’re requested not to clean a bathroom or bedroom/office, we’re always happy to offer discounts.

The current discount rate is $10.00 if we’re missing a bedroom/office or a $15.00 discount for not having a bathroom clean.

Some people have questions regarding why the discount for bedrooms and bathrooms isn’t more significant given how the space is compared to the total SQFT of the home. Even though we charge a flat rate in any home, we base our flat rate pricing on how long we typically take to clean. That said, not all SQFT are created equal in a home.

Bedrooms are typically straightforward and quick spaces to clean and don’t add excessive time to the total cleaning.

Additionally, the bathrooms we’d be missing are typically half baths or toilets that seldom get used.

When cleaning any house, we spend the most time in kitchens, master baths, and communicating to the actual job location, so the pricing needs to consider all those factors and not just blanket SQFT alone.

NOTE: We’ll still need to know the total number of bedrooms and bathrooms in the home to calculate the size of the general living spaces like kitchens and the size of the master bath.

The size of the cleaning team will vary based on a lot of factors. Some of our cleaners go in a team of two, and others clean solo.

Depending on the job size, we may send a team of two or a solo cleaner, depending on the requirements. Homes that are less than 1,500 SQFT with few extras will almost get a solo cleaner. At the same time, larger homes or homes with more add-on services will typically get two people if two cleaners are available.

A lot of who we’re able to send depends on the time of the day, time of the year, and several other factors that are out of our control.

That said, if you require a certain number of cleaning professionals or are in a hurry and need the cleaning service completed sooner, let us know those specific needs by adding a note in the booking when booking online or letting us know over the phone, so we can do our best to accommodate.

We’re always happy to do whatever we can to ensure the cleaning goes well. We just have to know what’s needed to make it happen. 🙂

NOTE: We’ve learned it’s impossible to guarantee an exact time since all homes are different and all cleaner(s) work at different speeds.

Recurring Appointments

We know how important it is to build rapport with the people working in your home. Especially if they’re coming weekly, we do our best to keep you with the same cleaner(s) as much as possible. For recurring appointments, we’ll try and send the same team every time unless instructed otherwise.

With that, we ambitiously want our cleaners to be available every time. We, unfortunately, haven’t gotten our robot cleaners built yet. So until then, we do work with human beings. That being the case, they take vacations, get sick, or sometimes switch careers. This won’t happen often, and we’re usually pretty good about sending the same cleaners if possible.

In cases where the usual team isn’t available, we’ll communicate a new cleaner(s) will be arriving. That way, you and your family aren’t caught off-guard and know to expect a new happy face from Nooks & Crannies Cleaning Co .

If we do need to switch the cleaner for any reason and we’re unable to connect with you via text, phone, email, or if it’s a soft request (Example: “Please, send Jessica if she’s available.“), we’ll assign the best cleaner(s) we have on our roster at the requested date/time.

The good news is that our cleaning professionals are highly vetted, world-class cleaners you know you can trust, and our 200% happiness guarantee always applies.

One-Time Appointments

If there are cleaner(s) you’d prefer, make sure to request them in the notes, so we’re aware of the preference.

Our cleaner(s) stay very busy, so it can be challenging to keep the same cleaner(s) working on jobs that aren’t on a regular schedule like monthly, bi-weekly, or weekly. That said, we’ll do our best to put them on the schedule but won’t be able to guarantee anyone cleaner(s) will be available at the chosen date/time.

In those cases, as long as we’re made aware of the preference, we’ll do our best to communicate a time that will work for both parties. In cases where we’re unable to connect via text, phone, email, or if it’s a soft request (Example: “Please, send Vanessa if she’s available.“), we’ll assign the best cleaner(s) we have on our roster at the requested date/time.


Move-in/move-out cleanings include a few extras to ensure a home is ready for the next resident. The extras included in the move-in/move-out cleaning include:

  • Baseboards
  • Inside windows
  • Window sills
  • Ceiling fans

Deep cleanings include everything a standard cleaning does but with more detailed work, which includes the following.

  • A dusting of the baseboards
  • Dusting blinds
  • Wiping down doors
  • A dusting of AC vents
  • Wipe down light switches
  • Wipe down power outlets
  • Ceiling fans, if requested, they’re easy to overlook when they’re running.

Of course, we do! Our public online booking form doesn’t allow for entries larger than 6,000 SQFT. However, that doesn’t mean we don’t service those homes.

If you’re looking for a cleaning for a home that’s larger than 6,000 SQFT or if our booking form isn’t showing any availability for a home between 2,000 and 6,000 SQFT.

We most likely can help but may need to move other appointments or pair up our cleaners to accommodate better.

In these cases, it’s much easier for us to book these appointments over the phone. This allows us to move other appointments or pair up multiple cleaners to help make availability.

If this is you, please call us, and we’ll be happy to assist over the phone.

MORE QUESTIONS?
GIVE US A CALL AT (123) 456-7890)

© Copyright 2022 Nooks & Crannies Cleaning Co LLC