Our customer service team is available for any questions or requests that you may have, ensuring an exceptional customer experience.
(123)456-7890
hello@Zenmaids.com
We service all homes and apartments within a 14 mile radius of our offices in AnyTown,Ns. Click here to view a map of our service area.
We typically ask that all cleanings be scheduled 48 hours in advance, but if life gets in the way just give us a call and we’ll make it happen!
We will send one or two cleaners for nearly all jobs. While we can send more cleaners for exceptionally large homes, we have found that sending more than two cleaners is redundant and inefficient in most circumstances. We equip each of our cleaners with full cleaning kits so that they won’t waste time running across your home to get supplies.
You can request an invoice by sending us an email with your appointment information
to hello@deepcleanoffi team.com
Just click the link at the top of this page to book a cleaning online in 60 seconds. If you’d prefer to book over the phone, please call (720) 507-6208 to speak with a support representative.
Select your service
Book your date
Relax in your clean home
Pick any available block between 8:30am and 2:30pm. We will reach out to you (during business hours) to confirm that the requested day and time works for our team.
We only service homes Monday – Friday.
Yes, we will reach out to you (during business hours) to confirm that the requested day and time works for our team. You will receive a confirmation email with a summary of your appointment details. You will also receive a reminder email as your appointment approaches.
Yes! We’d love to assist you with preparing your home for a move-in or move-out cleaning. When you go to book your cleaning, just specify any extras (such as cleaning the inside of the oven) that you’d like us to help with.
Your cleaning professionals will arrive within the booking window and deliver a thorough cleaning. They will leave after the job is complete and you will be billed electronically within 24 hours if you paid by card.
We make sure that all of our cleaners are pet lovers! However, we do require that all dogs are secured away so that we can spend out time cleaning instead of being distracted :). We will charge a lockout fee if we arrive to a home with pets loose and no pet parents present.
Nope! If you need to be out and about that day, don’t worry. Just be sure to provide specific entry instructions to avoid a lock-out fee. We can store your key in our office safe so that we can access your home each visit.
1 hour per bedroom is the rule of thumb. We clean until we are finished no matter how long it takes. If we need to clean for longer than our estimate we will reach out by the half way point to let you know, but we will never bill you extra without approval.
We ask that hello@deepcleanoffi team.com arrive in your appointment window. Cleaning homes can be unpredictable. On the occasion your cleaning professional is running late, we will call you to notify you and talk about options.
Payment is collected for appointments only after a service has been successfully rendered. Final appointment costs will be automatically billed to the credit card on file. Typically, this takes place within 24 hours of the completed appointment. Your card will not be charged if you paid by cash or check.
All hello@deepcleanoffi team.com come equipped with their own Green Seal Certified supplies made for us by Anytown,Ns based Ecolab. If you have specific cleaners that you prefer to use on precious surfaces such as countertops or floors just leave them out for your cleaner and they’ll substitute our normal products for yours.
The neighborhood and number of bedrooms and bathrooms in your home gives us an idea of how large your home is overall, meaning that our pricing takes into account how long it will take to clean your entire home. If you would like to customize the cleaning to certain areas in your home we offer hourly cleanings so that you can have your home cleaned exactly how you want it.
We base our estimate based on the number of bedrooms in your house or the overall square footage. Please visit our booking page to price out your home cleaning or give us a call at 123-456-7890. We do offer hourly services for homes that need a customized cleaning.
We accept credit, debit, cash, and checks. Simply click on the link at the top of this page to book a cleaning online in 60 seconds. Booking online at ZenMaids is safe and secure. If you are paying by cash or check we will still need your credit card information to hold your reservation, but you will never be charged.
Our mission is to make you happy! If you are not completely satisfied with your cleaning, please Contact Us within 24 hours of your service and we will send out a new team to fix any errors. Not only will we fix any errors, but we will crawl every square inch of your home to make sure that everything (even if you didn’t notice it) is 100% up to yours and our standards!
Yes! All of our maids are thoroughly bonded and insured to $2,000,000. Our professionals undergo a rigorous screening and verification process in accordance with local, state, and federal laws – as well as in-person assessments. To ensure a consistently high-quality performance, our partners are also evaluated on an ongoing basis. Be assured, you’re in good hands!
We do understand that accidents can happen, and in the rare and unlikely event of an incident, our team is here to support you. Please call (720) 507-6208 and we will assist with finding a resolution. For ultimate protection and peace of mind, we recommend securing or removing any valuable or personal items prior to your appointment. Please be advised that our policy does not cover theft or missing items.
Yes! All cleaning professionals are screened using a rigorous background check service provided by the Corra Group.
Yes! Rest assured, all payments are processed through Stripe, a third party service provider. Stripe is a secure, SSL-encrypted, PCI-compliant system.
Billing information is required to hold a reservation. Your credit card will be pre-authorized when you book an appointment, but you will not be charged until we have confirmed the appointment is completed. We do accept cash and check payments, and your credit card will not be charged if you pay in cash. Cash must be delivered to cleaning professionals on arrival.
It is our goal to build a house cleaning company that we’d want to do business with
ourselves. To do that we strive to impress you with every level of the house cleaning process; beginning with the
booking, followed by the customer service, and ending with the maid service itself.